#Google duo ios android#

There is no way to clear cache data on iOS phones. Otherwise, old data will bring back old errors and bugs with it. Why? What that does is remove all cache files and corrupt data before you begin a fresh installation. If you installed it separately or it wasn’t preinstalled on your device (Android), follow point 5 above and then uninstall Duo.

#Google duo ios android#

You can’t uninstall Google Duo because it comes preinstalled on most Android phones. Restart the Duo app and check if it is working correctly now. Tap on Clear data option, as it appears on your phone. Open Settings > Apps > Manage apps, search for Duo app and open it. Old or corrupt data can lead to Google Duo not working issue. Make sure that all necessary permissions, as discussed above, are given. Launch the app and check if Google Duo is working or not. Make sure all necessary permissions are allowed. Open Settings > Apps > Manage apps and search for and open Google Duo. Here are the steps for checking Duo’s permissions on Android, but some may vary depending on your phone’s model and make. You need to check Duo’s permissions to make sure that everything is in order. Such apps need access to the phone’s camera, mic, and contacts. Google Duo, or any video calling app for that matter, needs a host of permissions to work correctly. It will help to release used resources like RAM. Rebooting your smartphone can also help occasionally. Close all other apps on your smartphone to make sure it’s not a RAM or phone resources issue. Instead, try closing the app and relaunching it once. You’ll find very limited settings to tweak anything. Google Duo is a minimalist app with very little to offer on the settings side. Note the quality will drop but on the other hand, communication is more important in these troubled times. Check if the Duo app is working again, and you can both make and receive calls. Tap on the three-dot menu to open Settings and tap on Call settings.Įnable Data Saving mode and then try again. If bandwidth or speed continues to be a problem, you can try the data saving mode inside the Duo app. Video conference calls, depending on the number of participants, can consume a lot of bandwidth and generally needs a stable high-speed internet connection. You can use an app like Fast or Speedtest to check. If the Wi-Fi is connected and working, you should test its speed and available bandwidth. You can also try connecting to other Wi-Fi networks if available or even use another smartphone as a Wi-Fi hotspot.

You should begin with your Wi-Fi connection and also try mobile data to cross-check, just in case. These are some of the most basic steps that needs to be checked out.